Google IT Support Professional Certificate

Get on the fast track to a career in IT. In this certificate program, you’ll learn in-demand skills, and get AI training from Google experts. Learn at your own pace, no degree or experience required. Additionally, when you enroll today, you’ll get access to Google AI Essentials at no cost. Offer ends 11/30*

Financial aid available

4.8 (Reviews)

1,663,496 already enrolled

Included with Coursera PlusLearn more

5 course series

Earn a career credential that demonstrates your expertise

4.8

(178,305 reviews)

Beginner level

Recommended experience

Flexible schedule

6 months, 10 hours a week Learn at your own pace

Build toward a degree

Learn more

Reviews

4.8 

What you’ll learn

  • Gain skills required to succeed in an entry-level IT job

  • Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service

  • Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging

  • Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code

 

Prepare for a career in IT Support

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google
  • Qualify for in-demand job titles: IT Specialist, Tech Support Specialist, IT Support Specialist

$56,000+

median U.S. salary for IT Support¹

503,000+

U.S. job openings in IT Support¹

75%

of certificate graduates report positive career outcome²

Professional Certificate - 5 course series

 

Why people choose Coursera for their career

What you’ll learn

  • Gain skills required to succeed in an entry-level IT job

  • Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service

  • Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging

  • Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code

 

$56,000+

median U.S. salary for IT Support¹

503,000+

U.S. job openings in IT Support¹

75%

of certificate graduates report positive career outcome²

Prepare for a career in IT Support

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google
  • Qualify for in-demand job titles: IT Specialist, Tech Support Specialist, IT Support Specialist

Professional Certificate - 5 course series

 

Why people choose Coursera for their career